At Universal Cash & Carry, we respect your privacy and are committed to protecting your
personal data. This Privacy Policy explains how we collect, use, and safeguard your
information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following information:
a) Personal & Business Information
- Full name
- Company name
- Billing & delivery address
- Email address
- Phone number
- VAT number (if applicable)
- Account login details
b) Order & Payment Information - Products ordered
- Order history
- Payment method (we do not store card details)
c) Technical Information - IP address
- Browser type and version
- Device information
- Pages visited
Cookies & usage data
2. How We Use Your Information
We use your data to:
- Process and deliver your orders
- Manage your wholesale account
- Communicate about orders, deliveries, and invoices
- Improve our website and services
- Prevent fraud and unauthorized access
Meet legal and tax obligations
3. Sharing Your Information
We may share your data with:
- Delivery and courier partners
- Payment processors
- IT and website service providers
Legal or regulatory authorities (if required by law)
We never sell or rent your personal data to third parties.
4. Cookies Policy
Our website uses cookies to:
- Enable essential site functions
- Improve user experience
- Track website performance
Analyze traffic for business insights
You can disable cookies in your browser settings, but some site features may not function
properly.
5. Data Security
We use industry-standard security measures to protect your information, including:
- SSL encryption
- Secure servers
Restricted access to personal data
Despite these measures, no online transmission is 100% secure.
6. Data Retention
We keep your data only as long as necessary:
- For order processing
- For legal, tax, and accounting purposes
For business and audit requirements
7. Your Rights (UK GDPR)
You have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion (where legally allowed)
- Restrict or object to data processing
Request data portability
To exercise your rights, contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their
privacy practices and encourage you to read their policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this
page with an updated revision date.